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Newsroom Press Releases

Loggly Adds Atlassian JIRA Software Integration to its Cloud-Based Log Management Solution

10 Oct 2016

SAN JOSE, Calif. – Atlassian Summit – October 10, 2016Loggly, the company behind the world’s most popular cloud-based, enterprise-class log management service, today announced an integration with Atlassian JIRA Software to further improve software development and operations workflows, removing unnecessary steps that most users encounter when troubleshooting operational issues and collaborating with colleagues.

Users can now create an issue in JIRA Software from within Loggly with a single mouse click. Loggly will automatically add the relevant log data to the JIRA Software issue and populate all necessary fields with predefined values. Distraction caused by switching between applications and context, as well as manual effort to enter information, is reduced to an absolute minimum, allowing users to be more productive and make information sharing across team boundaries easier than ever before.

“Atlassian’s ecosystem and commitment to integrated workflows have allowed the DevOps community to collaborate better and automate more aspects of the daily routine,” said Charlie Oppenheimer, CEO at Loggly. “Log data analysis is complex and mission critical for our customers. At Loggly we strive to make this as easy and efficient as possible, and integrating with Atlassian has allowed us to improve the Loggly user workflow even further. The broad popularity of Atlassian products makes it an important destination for log analysis.”

Loggly also integrates with Atlassian HipChat, enabling HipChat users to receive alerts triggered by Loggly and even output from Loggly’s Live Tail feature. Users can set up notifications for specific errors that have occurred, spikes in the frequency of a particular type of event such as 400 or 500 status codes from Apache web servers, or the average and maximum numeric values of response times exceeding set thresholds. By streaming Live Tail log events from applications to HipChat in real-time, teams can immediately make information available across team borders and bring in the right subject matter experts, be it on the desktop, web or mobile.

The JIRA Software integration is available to customers of the Loggly Enterprise plans as well as all trial users. Customers who sign up for Loggly through the Atlassian Marketplace and start their Enterprise subscriptions by December 31, 2016 are eligible to receive one free month of service with a one-year commitment.

For a complete overview of the features and capabilities of the Loggly and JIRA Software integration, please visit our solution integration page, or check out our blog post, technical documents and two-minute video.

About Loggly
Loggly aims to empower the creators and operators of cloud-based services to operate flawlessly and deliver great user experiences by knowing what’s going on with their applications and why. Our cloud-based log management solution shows you what matters by crunching through huge volumes of log data that no human could possibly read. Loggly is the world’s most popular cloud-based, enterprise-class log management solution. Founded in 2009 and based in San Francisco, the company is backed by True Ventures, Matrix Partners, Cisco, Trinity Ventures, Harmony Partners, Data Collective Venture Capital, and others. Loggly is an official AWS Config partner and a Docker Ecosystem Technology Partner. Visit us at www.loggly.com or follow @loggly on Twitter.